This Privacy Policy (hereinafter referred to as the “Policy”) establishes the rules for the collection, use, storage and protection of personal data of users (hereinafter referred to as the “Users”) of the Mytrade.kz marketplace (hereinafter referred to as the “Platform”).

1. Collection and use of personal data

1.1. Personal Information. When registering on the Platform, the User provides the following personal data:

- FULL NAME

- E-mail address

- Phone number

- Mailing address

1.2. Data usage. Personal data is used for:

- Ensuring the operation of the Platform and providing services to Users

- User Identification

- Feedback from the User

- Sending notifications related to the use of the Platform

- Improved quality of service

2. Protection of personal data

2.1. Security measures. We take all necessary organizational and technical measures to protect Users’ personal data from unauthorized access, modification, disclosure or destruction.

2.2. Access to data. Access to Users’ personal data is available only to a limited number of Company employees who need this data to perform their job duties.

3. Storage of personal data

3.1. Shelf life. Personal data of Users is stored for the entire period of use of the Platform and can be deleted at the request of the User.

3.2. Deleting data. To delete personal data, the User can contact the Platform support service.

4. Transfer of personal data to third parties

4.1. Data transfer. The Company does not transfer Users’ personal data to third parties, except in cases provided for by the legislation of the Republic of Kazakhstan.

4.2. Exceptions. Personal data may be transferred to third parties only with the consent of the User or in cases provided for by law.

5. User Rights

5.1. Access to data. Users have the right to access, correct, update and delete their personal data.

5.2. Withdrawal of consent. The user has the right to withdraw his consent to the processing of personal data at any time by contacting the Platform support service.

6. Use of cookies

6.1. Cookies. The platform uses cookies to provide functionality and improve the performance of the site.

6.2. Cookie settings. The user can configure the settings for the use of cookies in their browser settings.

7. Changes to the Privacy Policy

7.1. Policy Update. The company reserves the right to make changes to this Policy. Changes come into force from the moment they are published on the Platform.

7.2. Notifications of changes. In the event of material changes to the Policy, Users will be notified by sending notifications to the email address specified during registration.

8. Contacts

8.1. Feedback. For all questions related to this Policy, Users can contact the Platform support service by email: support@mytrade.kz.

This Privacy Policy is an integral part of the user agreement and is mandatory for all Users of the Platform.