Public Offer (Service Agreement)

This document is an official offer by Mytrade.kz LLP (hereinafter referred to as the “Company”) to enter into an agreement on the terms set out below with any individual or legal entity (hereinafter referred to as the “User”) who accepts this offer (hereinafter referred to as the “Offer” ). The offer is public and unconditional.

1. General provisions

1.1. This Offer governs the terms of use of the Mytrade.kz marketplace (hereinafter referred to as the “Platform”) and is a public offer in accordance with Article 395 of the Civil Code of the Republic of Kazakhstan.

1.2. Acceptance (acceptance) of the Offer by the User means full and unconditional agreement with the conditions set forth in this Offer and the Rules for using the Mytrade.kz marketplace (hereinafter referred to as the “Rules”). The Rules are located at: https://mytrade.kz/en/rules

2. Subject of the Offer

2.1. The Company provides the User with access to the Platform for posting advertisements, buying and selling goods and services, renting, exchanging and other activities provided for by the functionality of the Platform.

2.2. The User undertakes to comply with the terms of use of the Platform set out in this Offer and the Rules.

2.3. Paid AI services and the procedure for using BIT Credits are set out in section 7 of this Offer and section 13 of the Rules.

3. Rights and obligations of the parties

3.1. Rights and obligations of the Company

3.1.1. The Company undertakes to provide the User with access to the Platform in accordance with the terms of this Offer and the Rules.

3.1.2. The Company has the right to change the terms of this Offer and the Rules, notifying Users of this by publishing changes on the Platform.

3.1.3. The Company has the right to block or delete User accounts if they violate the terms of this Offer and the Rules.

3.2. Rights and obligations of the User

3.2.1. The User undertakes to provide accurate information when registering and using the Platform.

3.2.2. The User undertakes to comply with the terms of this Offer and the Rules, as well as the current legislation of the Republic of Kazakhstan.

3.2.3. The User has the right to use the Platform in accordance with its functionality and the terms of this Offer.

4. Responsibility of the parties

4.1. The Company is not responsible for the content of advertisements posted by Users, as well as for the actions or inactions of Users when using the Platform.

4.2. The User is responsible for all actions performed under his account, including the accuracy of the information posted on the Platform.

4.3. In case of violation of the terms of this Offer and the Rules, the parties are liable in accordance with the legislation of the Republic of Kazakhstan.

5. Validity and termination of the Offer

5.1. This Offer comes into force from the moment of its acceptance by the User and is valid until its termination.

5.2. The User has the right to terminate this agreement at any time by ceasing to use the Platform and notifying the Company.

5.3. The Company has the right to terminate this agreement if the User violates the terms of this Offer and the Rules by notifying the User.

6. Other conditions

6.1. All disputes arising in connection with the use of the Platform must be resolved in accordance with the legislation of the Republic of Kazakhstan.

6.2. In case of questions or complaints, the User can contact the Platform support service by email: support@mytrade.kz .

7. Paid AI services and BIT Credits

7.1. Where the function is available on the Platform, the Company provides the User with paid BIT AI services. The subject of the service is providing access to the selected BIT functionality or to the result of a specific action.

7.2. Purchasing a Credits package and subsequently spending Credits are different operations. The price of a package is fixed at the time of payment. The cost of an AI action is shown before confirmation and may be determined as a fixed price per action or by actual usage, where the service provides for this.

7.3. The basis for debiting Credits is an action confirmed by the User with an established price and result in accordance with the terms of the service.

7.4. For the "External Demand" service, the result is the disclosure of the source provided for by the service and the available information, not a guaranteed contact, a response from the author of the publication or the conclusion of a deal. Exclusivity of access to a finding is not guaranteed unless expressly stated in the terms of the service.

7.5. If a result is not provided due to a technical error, Credits are not debited or are returned in accordance with section 13 of the Rules.

7.6. If the author of an external publication submits a confirmed request to delete a finding, the finding is hidden from the materials available on the Platform, its re-import is prevented, and the Credits debited for it are returned in the amount debited, in the form of Credits available for use. Records of operations are retained to the extent necessary for accounting and required by law.

7.7. The refund of money for purchased Credits packages is made in the manner provided for by the Rules (section 10) and applicable law, separately from the return of debited Credits. The terms of this Offer do not limit the User's rights as a consumer.

7.8. The validity period of Credits and other terms of their use are set out in section 13 of the Rules.

This Offer is a public contract and is binding on all Users of the Platform.